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Refund and cancellation policy

Refund Policy You may request to cancel your booking for a full refund, up to 48 hours before the date and time of the tour.

Cancellations made between 24-48 hours before the tour are applicable for 50% refund.

When you register for a tour, you agree to these Terms and Conditions.

All cancellations must be made directly with Big Red Adventure Tours.

A Booking is only officially cancelled once the Guest has received confirmation of the cancellation from info@bigreddxb.com

Refunds will be processed within 7 to 10 days depends on the issuing bank of the credit card/debit card.